Please have your order ID and the recipient’s address ready when you contact us. I have sent three flowers deliveries thru serenata in the past 6 months and have been told by each recipient that they were lovely. Nothing like the bouquet advertised. Serenata ranks 1st among Flower … Paid £39.99. Very professional and reliable of course. Read All Serenata Flowers Reviews Cathy Angell I have used Serenta twice now. Lovely flowers - mostly fresh. Sent to my friend for her 80th birthday. Dreadful customer service. Do you agree with SerenataFlowers.com’s 4-star rating? All white, mostly buds and now a week later in full bloom ! First time I have ever seen the delivery arrive ! This was not up to the standard I expect from Seranata.Very poor value for money. My friend said the flower were beautiful. ORDER FLOWERS ONLINE IN UK. Friend adored her flowers — they were as described as in picture”. The flowers were to be delivered on a Saturday, she lives above a pub. Nothing like the bouquet advertised. They arrived on day of her birthday. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. 1st time I use them and I will definitely use them again. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. This was not up to the standard I expect from Seranata.Very poor value for money. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Serenata Flowers Customer Service. You can find contact details for Serenata Flowers above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … She lives in UK, so i found a uk based online flower delivery service. © 2021 Trustpilot, Inc. All rights reserved. The chrysanthemums had broken heads and the Gerber's head bent over. Serenata Flowers Rubbish flower delivery site. I definitely do not recommend these flowers. Consumers satisfied with Serenata most frequently mention next day, excellent service and good value. Was not expecting that! They arrived on day of her birthday. You cannot ring and all you get is automated messages. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. I have told all of my friends not to use Serenata. Both my mother in … Delivery as describedMy mom loved them Thank you. Excellent service, easy to order. I ordered a cake also, but it was below average. Delighted with the letter box, flowers were exactly as ordered, in fact better. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. It’s lovely to answer a knock on the door and to be presented with flowers. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. It’s the nicest feeling. Do you agree with SerenataFlowers.com’s 4-star rating? Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. The oasis that they were packed in was bone dry. Colours and condition of flowers were very good. Posted on March 12, 2014 by Abi. Very well packed. I definitely do not recommend these flowers. The high street retailer offers a pretty straightforward floral delivery … I would not have paid anything for this selection. A few miserable flowers with lots of foliage passed its best. Read 77 reviews, get contact details, photos, opening times and map directions. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. I would not have paid anything for this selection. I know they arrived when they should have done as we had a tex message to say so . I am compelled to write a negative review about Serenata Flowers, since they have refused to do anything with my complaint to them. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. Offender: Serenata Flowers | Complaints, Reviews, Scam Reports. As I'm in the US and the recipient is in Scotland, I used to worry that floral deliveries made via the internet would not be what I expected nor delivered on time. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. Check out what 171,089 people have written so far, and share your own experience. Would definitely recommend. Search for Florists near you on Yell. I am pretty furious to be honest after special occasion flowers were delivered 2.5 days AFTER a birthday, having been "out for delivery" three days in a row, they arrived dehydrated to a disappointed former birthday girl. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Very professional and reliable of course. Mostly greenery, the flowers were sparse and didn't last very long, The other two bouquets I sent as Christmas presents were well received but I hope they last longer than mine! Myself and a few friends ordered some flowers for one of our close friends after a rough time. Serenata Flowers Review. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Check out what 156,120 people have written so far, and share your own experience. Well what can I say, a large box of Belgian chocolate from Serenata Flowers, was delivered just the other day and we were short of someone to try them out so I was volunteered, (there’s no justice) so I undertook the … A few miserable flowers with lots of foliage passed its best. Delighted with the letter box, flowers were exactly as ordered, in fact better. She was very pleased with them. An awful experience. My friend was delighted with her bouquet. Dreadful customer service. The flowers I chose as a birthday gift… The flowers I chose as a birthday gift for my sister were exquisite and really well worth the money. Lovely flowers - mostly fresh. Excellent service and very easy to order. The flowers were beautiful and fresh, and delivered to my wife on our anniversary, as I was away on business trip. Delivery as describedMy mom loved them Thank you. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. As it happened they were to be part of a birthday present. | Read 61-80 Reviews out of 170,655 My friend said the flower were beautiful. July 14, 2015 by Ali 230 Comments. I am always pleased with the flowers I order through Serenata Flowers. So they sat there for some time before I could get them into water. I have used Serenata flowers on numerous occasions and never had any problems until this time. Online the flowers looked beautiful, however upon delivery they were dead and the bouquet was half the size of the one advertised (false advertising if you ask me). Next Flowers. An awful experience. Beautiful. Absolutely terrible and embarrassing. | Read 61-80 Reviews out of 156,120 Absolutely disgusting company, terrible customer service and awful quality flowers. “Avoid Serenata flowers ” Written on: 11/09/2020 by Ruby328 (1 review written) ***Take my advice and go somewhere else*** Special occasion flowers from Serenata flowers have finally arrived 2.5 days late, dehydrated, to a disappointed relative. Easy to use website with lots to choose from, reasonable price, fantastic communications, speedy delivery and beautiful flowers both times! I love them. Serenata flowers are the best selling flowers in the market while purchasing these flowers online you will get a affordable amount of discount. Blooms, baskets, arrangements and gorgeous bouquets – we have been sending flowers in UK online since 2003. Miscellaneous K-LEE GOODALL 0. Delighted with Serenata Flowers I have used this service several times and the recipients have always received the flowers on the day I requested and were delighted with them. Kind Regards I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. First time I have ever seen the delivery arrive ! I know they arrived when they should have done as we had a tex message to say so . Excellent service, easy to order. I love fresh flowers and always have them dotted in vases around the house. Paid £39.99. Such a good price.Won't order from anywhere else! We are delighted to hear that you were happy with the service and the flowers received from Serenata Flowers. Spring is in the air and with Mother’s Day fast approaching it’s perfect timing for today’s Serenata Flowers review … The white Christmas flowers that I ordered for myself were poor. The chrysanthemums had broken heads and the Gerber's head bent over. You cannot ring and all you get is automated messages. Excellent ! serenata flowers, review and giveaway, florist online. They arrived fresh, well packaged and in beautiful condition. There are currently 47 customer review posted about Serenata Flowers. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. Great all round thanks. I guess cakes is not their speciality. Do not place an order with this florist it was £50 down the drain. Beautiful. Absolutely terrible and embarrassing. Such a good price.Won't order from anywhere else! I contacted Serenta flowers for a replacement with no joy. Find Serenata Flowers Ltd in Bristol, BS1. All rights reserved. | Read 67,001-67,020 Reviews out of 171,089 Serenata Flowers Review and Giveaway. On average, they received a star-grading of 4/10, with 21% of the reviewers indicating that they would buy from the brand again. by ringing interphone. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. So they sat there for some time before I could get them into water. 2nd time purchasing flowers, this time for my mum in lockdown. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. Overview Serenata has a consumer rating of 3.86 stars from 2,460 reviews indicating that most customers are generally satisfied with their purchases. I have also recently received a bouquet of assorted coloured roses recently and it was beautiful arrangement. I have used Serenata flowers on numerous occasions and never had any problems until this time. The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. Having heard and read some bad reviews about the poor flowers delivered, I was certainly dubious about ordered. I've ordered flowers with Serenata many times now over the years, and they consistently send lovely flowers which arrive on time, and which last well. My friend loves her flowers. She was very pleased with them. The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. My friend loves her flowers. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. © 2021 Trustpilot A/S. My friend was delighted with her bouquet. She told me her bouquet was fresh. Contact our team of customers services who will be happy to assist you with any ordering or delivery issue you may have. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Last week my cut flowers looked a little more luxurious than usual as I was treated to a special bunch of peonies from Serenata Flowers. Serenade serenata. Do you agree with SerenataFlowers.com’s 4-star rating? What beautiful Flower’s On this Site.My Favourite are Nana’s Garden,which really do remind me of being a Little Girl,and everytime we visited Nan and Granddad they always had such a florilific garden,the smells were amazing,I try to recreate that memory now that I am a Nanny,and my little grandkids always want to ask questions and … All white, mostly buds and now a week later in full bloom ! by ringing interphone. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. There are 3335 customers that Serenata Flowers, rating them as good. I know covid and festivities may have impacted this time but it would have been nice to know.. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. I have told all of my friends not to use Serenata. Serenata Flowers has collected 5506 reviews with an average score of 3.54. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. DO NOT USE!!! Thank you so much for your kind words, we appreciate you taking your time to leave this review. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. DO NOT USE!!! It is though good to hear the flowers were very nice, leading to the 4 star review. I have been lucky enough to have received Serenata flowers twice this year and on both occasions I was delighted - the flowers were high quality and lasted very well. Colours and condition of flowers were very good. I wanted to send a friend some flowers recently and didn't hesitate to use Serenata Flowers based on my own experience as a recipient. Check out what 170,655 people have written so far, and share your own experience. She told me her bouquet was fresh. Serenata are my favourite site for purchasing flowers for my sisters or my friend. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. Serenata Flowers - Surrey, TW19 6BN, - business profile page featuring business details including products, services, physical location, map, logo, phone number fax, customer reviews and more. Great all round thanks. Let’s talk flowers. What services or products do Serenata Flowers offer? 2nd time purchasing flowers, this time for my mum in lockdown. Do not place an order with this florist it was £50 down the drain. Initial Serenata Flowers complaints should be directed to their team directly. I never worry with Serenata as the flowers are always lovely and delivered exactly as expected. Excellent ! At Serenata Flowers, an established British online florist, we are helping you turn everyday moments into memorable floral occasions full of joy and cheer thanks to fresh flowers. Sent to my friend for her 80th birthday. Best for: Value. - Online Shopping Directory - Shoppers Top. Living away from close family, it's such a helpful thing to have a flower delivery service I know is really high quality, yet cheaper than the biggest brand. Best wishes, from everyone at SerenataFlowers.com. I decided to send my friend flowers for her 30th Birthday. Whether they’ve been sent as a thank-you, to celebrate a birthday or anniversary or just because, flowers always make me happy. Belgian Chocolate Review from Serenata Flowers. Very well packed. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! ' Excellent customer service and gorgeous flowers, very happy customer ' Excellent customer service, loved the emails confirming orders and telling us the flowers had been delivered. I know covid and festivities may have impacted this time but it would have been nice to know.. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. Serenata Flowers Review and Giveaway. Should you wish to discuss this further, our caring team are very much here for you. Don’t you think one should know the about Serenata flowers? Would definitely recommend. Was not expecting that! I contacted Serenta flowers for a replacement with no joy. As it happened they were to be part of a birthday present. Done as we had a tex message to say so as ordered, in fact better your order and! Down the drain all white, mostly buds and now a week later in bloom... 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