Check the part for cracks, if it is then replace the igniter. If the readings are within specs, you may have to replace the PCB. Restart the unit and confirm the water control receives enough voltage. Tempstar furnace review, prices, and model comparison. pricing, rebates, etc.). Your thermostat might be adjusting incorrectly, causing the furnace to cycle on and off too often. Carrier furnace review, prices, and model comparison. Current Local HVAC Deals Check the heat exchanger for scale build-up. Rheem error code 66 indicates a problem with the water by-pass control. Ensure all parts are in good working condition, clean, and not blocked by a foreign object. Please note, the following Rheem Repair guide is for informational purposes only. Best Ductless Heat Pumps If your Rheem displays an error code 35, inspect and ensure all thermistor(s), connections are not loose and installed correctly. Prestige series furnaces come with a limited 10-year parts warranty, a lifetime conditional unit replacement warranty, and a limited lifetime heat exchanger warranty. Restart the unit and adjust the high altitude fuel type chip and dip switch. I started HomeInspectionInsider.com to help people better understand the home inspection process and answer questions about homeownership and home maintenance. Rheem tankless water heaters use a condensing technology to offer continuous hot water without the use of a large water tank. Check the water flow servo and the cold water bypass system. Locate the old filter, which is usually near the cold air intake, Insert the new filter by lining up the arrows on the frame. A temperature of 32°F means the thermistor is not connected correctly, and 199°F indicates a direct short.eval(ez_write_tag([[300,250],'homeinspectioninsider_com-leader-1','ezslot_8',162,'0','0'])); Rheem error code 33 indicates a problem with the hot water outlet temperature thermistor. Don’t attempt to light the burner within the unit by hand. Overblowing: If your furnace is blowing too much air, then it could be an issue with the control board or a problem with the thermostat. The PCB may need to be replaced if the sensor is working properly.eval(ez_write_tag([[250,250],'homeinspectioninsider_com-large-mobile-banner-1','ezslot_9',163,'0','0'])); A temperature of 32°F means the thermistor that does not make a good connection, and 199°F means a direct short. When to call a professional to repair your Rheem furnace. To determine the root cause of the issue, use a jumper wire to connect the remote control to the PCB directly. Ensure the connections are in good condition and tight. Check if the maintenance information displays the heat exchanger’s temperature. Check the condition of the circuit breakers and power supply inlet fuses. Failure to shut off power can cause electrical shock resulting in … While troubleshooting your Rheem, do not operate it and do not open the hot water tap, especially while testing it using the Min and Max buttons. However, if the resistance seems good, the PCB may need to be replaced. Check out our YouTube Channel! If the water control does not receive enough voltage, the reason may be a faulty PCB, and if it does, a faulty water control. I have cleaned the debris from the outside of air exchanger, looks clean inside. Before doing so, remember to remove the Molex from the CB. However, if there is pulse output from the fan or the fan doesn’t receive enough voltage, the PCB should be replaced. If the readings are looking good, the PCB may be at fault. Get FREE Quotes & Estimates Check the vent terminal and exhaust venting. Coleman furnace review, prices, and model comparison. View online or download Rheem RTG74 Troubleshooting Manual You’ll have to replace the belt. Ensure the airflow is not restricted or blocked. Any servicing you attempt is at your own risk. Napoleon air conditioner review, prices, and model comparison. If the motor runs but air doesn’t move, the connecting belt has probably broken. No heat: Furnaces have many components, and a malfunction with lots of these can result in a furnace that doesn’t produce heat.Some of the most common components involved include the gas, power, thermostat, heat exchanger, and ignitor. Disconnect the remote control, switch the unit on, and open a hot water tap to start it. Continental air conditioner review, prices, and model comparison. Rheem error code P1 means the water flow rates have fallen below 0.66 GPM for more than 5 seconds. This is called the 27 […] If the relay that controls the blower motor has failed, it will continually send voltage to the motor. If the resistance is not according to specifications, it should be replaced. The gas control assembly, the main burner, the flame rod electrodes, or the PCB may need to be replaced. Plumbing in the Press; Contact Us I have cleaned the debris from the outside of air exchanger, looks clean inside. Inspecting their condition and leaning them will normally fix this error code. Carrier air conditioner review, prices, and model comparison. If the error code goes away, the problem is within the vent system, and if it doesn’t, the PCB or the blower motor should be inspected and replaced if necessary. ComfortMaker air conditioner review, prices, and model comparison. Contactor may break only one side. To troubleshoot Rheem error code 61, check the motor’s wiring condition and the Molex connections at the PCB. Most likely, either the electrical system providing your furnace’s power has shorted or the power switch has blown. As part of the troubleshooting process, check the heat exchanger’s resistance reading. If the fan doesn’t move, then ensure it receives enough voltage. If the unit does not work after resetting it using the Min and Max buttons, you may be dealing with a faulty PCB. You’re in good company! If the dip 1 switches are switched off, this can also prevent the unit from working properly. These are:eval(ez_write_tag([[250,250],'homeinspectioninsider_com-large-mobile-banner-2','ezslot_10',164,'0','0'])); Check the resistance readings of each sensor and replace the sensors if not working correctly. Rheem error code 12 indicates a flame failure. Every year, over 1 Million Canadians visit FurnacePrices.ca for information about heating & cooling systems for their homes and businesses. Some Rheem models particularly newer furnaces have an integrated furnace control inside them that flashes a warning LED light when there is a problem with operation. Remove and clean any build-ups and blockage in the condensate drain system. KeepRite furnace review, prices, and model comparison. Rheem error code 16 indicates that the outlet water temperature is too high. Ensure there is enough water flow, and the cold water inlet and aerator screens are clean. You may need to replace the air filter switch assy or the PCB. Tempstar air conditioner review, prices, and model comparison. If your Rheem displays an error code 12, ensure all gas valves are open and adequate gas pressure. Use a multimeter to check for continuity. Windows have evolved over the years to what we find today. So is the case with… Free repair advice! Rheem error code 76 indicates a failure in communication with the remote control. This can be caused by flow restrictors and water saving low flow taps. Rheem error code 32 means there is a problem with the heat exchanger thermistor. Troubleshooting of error code 51 involves turning the unit off and on two times at 10-second intervals and inspecting the view window for any signs of a remaining flame. Goodman air conditioner review, prices, and model comparison. Code 99 on a tankless gas water heater. Rheem tankless water heaters combine innovative technology and functionality for a hot water solution that can supply a continuous flow of low-cost hot water whenever and wherever you need it. If the unit reaches 230°F, however, it will again display an error code 15, shut down, but not start automatically on its own. Gas smells: If your furnace smells like gas, shut off the gas valve, open some windows, and get everybody out of the house. Bosch fault code 99 – Indicates an abnormal combustion. I have unplugged and … If it is either defective or dirty, it will not be able to detect a flame. Ensure the condensate line is installed correctly and is within specifications. The furnace’s igniter might either be cracked or faulty. Ensure there are no build-ups, foreign objects, or deposits of any sort near or around the unit and its venting system and combustion chamber.eval(ez_write_tag([[300,250],'homeinspectioninsider_com-box-4','ezslot_4',159,'0','0'])); The Molex connections’ resistance should also be measured. The valves, the main burner, the flame rod electrodes, or the PCB may need to be replaced. If I read the ownerÂs manual correctly, I think itÂs saying that this is a "blower operating over RPM limits" code, with many different possible causes/solutions. Replace the water control assembly or the PCB if necessary. We turned water off, checked circuit breaker, let unit sit 10 minutes, … I'm not running anything other than two 7970's from the board and still receive an extremely slow boot showing errors 98 and 99 on the CMOS display. If you don’t already have a company you can depend on, you can use our independent HVAC contractor certification program to find a local company that will have the skills and knowledge to address and fix any furnace problems you may be experiencing. On some Rheem units, error code 29 can indicate a clogged neutralizer. Find out if your error is just a simple fix you can do, or if requires a professional Rheem error code 35 indicates there is a problem with the connections of one or several thermistors. Payne furnace review, prices, and model comparison. However, if it doesn’t, the thermistor’s resistance should be measured, and the thermistor or the PCB may need to be replaced. If not, then the problem could be caused by the blower motor and the PCB. Luxaire furnace review, prices, and model comparison. The control board will display the temperature, but the unit isn’t heating any water. RGFG furnace pdf manual download. Check the wiring, the Molex connections, and ensure there are no scale build-ups or debris. Open a hot water faucet in a tub until the … Ensure that the altitude is set correctly for your particular needs and the vents meet the necessary size requirements for safe operation and use. To make sure your furnace continues running efficiently and optimally, it’s important to take care of some regular maintenance tasks and be able to identify certain problems, and this quick guide will give you all the information you need. HomeInspectionInsider.com also participates in affiliate programs with other affiliate sites. Rheem AC Troubleshooting. Strange sounds: Mechanical failures and malfunctions do happen, and when they do the furnace will often make whistling, rattling, squealing, gurgling, or other noises. If your Rheem tankless water heater is showing an error code 00, it must be restarted. At a minimum check the following: 1. A full list of Codes, Faults, and Remedies for Rheem tankless systems. Rheem error code 10 means a false flame has been detected. Troubleshooting Tankless Water Heater Error Codes: Rinnai, Troubleshooting Tankless Water Heater Error Codes: Navien, Troubleshooting Tankless Water Heater Error Codes: Noritz, Troubleshooting Tankless Water Heater Error Codes: Bosch. No matter how many body sprays and showerheads, no matter how deep the whirlpool, you will not run out of hot water with a properly sized tankless water heating system. If there is no information, however, measure the resistance to the heat exchanger thermistor. If the unit starts, then the problem is either with the remote control or its wiring. Replace the PCB or the PGRF valve if necessary. Find the most common problems that can cause a Rheem Furnace not to work - and the parts & instructions to fix them. A few of the features people love about their Rheem gas furnaces include that they’re equipped with cutting-edge technologies and advanced diagnostics systems, and have some of the best efficiency ratings in the industry. If your Rheem displays error code 38, light the burner for a few minutes and measure the sensor’s current readings. Apply to Become a Certified Contractor. During operation, error code 92 is displayed, and when the unit is switched off, error code 93 is shown. Check the flame rod’s condition, wiring, and voltage. HomeInspectionInsider.com is owned and operated by Hubert Miles is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Goodman furnace review, prices, and model comparison. If the error code 12 persists, contact a licensed technician. If the unit doesn’t start after disconnecting the remote, its PCB may need to be replaced. Here’s what the other diagnostic codes mean: No heat: Furnaces have many components, and a malfunction with lots of these can result in a furnace that doesn’t produce heat. American Standard air conditioner review, prices, and model comparison. Daikin furnace review, prices, and model comparison. Rheem error codes 92 and 93 are normally found on condensing units. Armstrong air conditioner review, prices, and model comparison. Local Certified HVAC Contractor Listings Air Filtration Buyer Guide Rheem error code 11 can be caused by low gas pressure, faulty or improperly wired gas solenoid valve, and igniter. Reverse Polarity Dangers: How to Test & Repair. ➤A complete Rheem furnace repair guide, from how to replace your air filter, to troubleshooting and error codes, model numbers and more! Close the hot water taps and remove or turn off the circulation pump if there’s any installed. Get FREE Quotes from Certified Local Contractors! If the water’s temperature is too high, this should be indicated in the maintenance information. Rheem error code 29 indicates that the outlet temperature is too low. Rheem error code is found on indoor units only and can be caused by a dirty air filter door or improperly installed and seated air filter door or front panel. Follow us on Facebook! Replace the PCB if the error code 82 persists. York air conditioner review, prices, and model comparison. Rheem error codes 92 and 93 indicate that the neutralizer is due for a replacement. If there is no information, the sensor’s resistance should be measured, and the sensor should be replaced if not within specifications. The most advanced models feature a control function, which switches on a blinking LED light in case it detects a problem. Cracks, corrosion, strange smells, or soot: All of these could mean your heat exchanger is cracked, and this needs to be addressed immediately because a damaged heat exchanger can mean dangerous gasses are leaking into the air you breathe. Reset the unit using the Min/Max switches on the PCB. If there is enough current running, you may need to replace the burner assembly; otherwise, replace the PCB. Your blower motor may have completely burnt out. Daikin air conditioner review, prices, and model comparison. Sometimes this issue can be fixed by simply restarting the unit. ComfortMaker furnace review, prices, and model comparison. Check the air inlet filter and clean it and ensure the vent pipes are all connected correctly. Rheem has been a leader in the HVAC industry for nearly 100 years, and today they’re among North America’s largest manufacturer of heating and cooling systems. The flow of hot water is not adequate to keep the water heater operating. Trane air conditioner review, prices, and model comparison. Rheem error code 24 indicates a problem with an operational switch. Run the unit and check if the error code persists. Replace the water control assembly or the PCB if necessary. Rheem error code 03 means there is a problem with the manifold control. Replace the PCB or the gas inlet solenoid valve if needed. Duct Cleaning Buyer Guide Amana central air conditioner review, prices, and model comparison. Check your unit’s troubleshooting manual for more, model-specific, information. Inspect the condition of the flame rod and blower motor, the air intake, and exhaust vents. Bryant Furnace parts on amazon→ http://amzn.to/2wY6FDfThere are several troubleshoots the furnace sticker lists that might be the problem. Water heater beeping? Ductless Heat Pump Buyer Guide I started this website to help homeowners, home buyers, and home sellers to get a better understanding of home inspections, home maintenance, and home repairs. Rheem will send you instructions via email if you feel you can perform this operation yourself. The gas control assembly, the main burner, the flame rod electrodes, or the PCB may need to be replaced. There’s nothing worse than a new phone, computer, or household appliance failing and not knowing why. The same troubleshooting steps as in error code 51 should be followed. View and Download Rheem RGFG installation instructions manual online. Rheem air conditioner review, prices, and model comparison. If there is a remaining flame, the gas control assembly should be replaced. Rheem error code 90 indicates a blocked flue. Hubert Miles is compensated for referring traffic and business to these companies. Stop the water flow, switch the remote control off, and unplug it. Try resetting your furnace’s circuit breaker. An important maintenance task you can do on your own is changing the furnace filter. If it appears the thermostat is the issue, replace it. Classic series furnaces come with a 10-year conditional parts warranty and a limited 5-year parts warranty. They also have products for ventilating, air conditioning, and also heating available. If the readings are not within specifications, you may be dealing with a faulty thermistor, which should be replaced. If faulty, replace the flame sensor. Rheem error code 15 is displayed when the heat exchanger reaches and maintains 207°F for 15 seconds, and at 210°F, it will automatically shut down and switch on automatically when the temperature goes down to 194°F. Ensure all vents are not blocked and in good working condition. If the temperature is not within specifications, replace the thermistor, and if it is, you may have to replace the PCB. If your Rheem displays an error code 66, confirm the unit receives enough water and all wiring connections are in good working condition and tight. I've been conducting home inspections for 17 years. Indicates a problem with the tankless water heater’s ignition. If the water control does not receive enough voltage, the reason may be a faulty PCB, and if it does, a defective water control. If your Rheem displays an error code P1 the water flow rates are not sufficient for the main burner ignition. After removing the front panel cover, press the air intake switch and ensure it operates correctly. Check the vent terminals and exhaust venting and ensure nothing blocks the airflow near or around the unit. Ensure the heat exchanger flapper is not blocked and moves freely and that the whole vent system is clean and not blocked in some way. If the error code disappears, then the problem is within the venting. Rheem furnaces are all equipped with an advanced 7-segment diagnostic display you can use as a guide if something goes wrong with your heating system. Still showing a code 99. Boiler System Buyer Guide Still showing a code 99. eval(ez_write_tag([[300,250],'homeinspectioninsider_com-medrectangle-4','ezslot_3',158,'0','0']));Rheem error code 11 indicates that the ignition has failed. What does a code C4 mean on a Rheem Pronto, Model RUTG-74PVN, installed in 2004 mean? During troubleshooting the error code 31, check what the water temperature according to the maintenance information is—a temperature of 32°F indicates a thermistor that is not making a good connection, and 199°F indicates a direct short. It is possible for a Rheem unit not to heat water, though it has a flowing water supply and does not display any error codes. Or they will recommend a professional in your area to help you Your furnace’s flame sensor monitors the burner, detecting whether a flame is present. Ensure the programming chip is suitable for your Rheem model and the altitude the unit is used at. While troubleshooting, Rheem error code 65, confirm the unit receives enough water and all wiring connections are in good working condition and tight. Producing heat but blowing cold air: This means the furnace is working properly but not circulating air the way it should, and the blower motor or a belt in the motor is usually the problem here. Coleman air conditioner review, prices, and model comparison. I'm a licensed Home Inspector, Certified Master Inspector (CMI), and FHA 203k Consultant. Test to see if power is reaching the motor. To find your local Rheem Approved Plumber, contact us or call Rheem Service on 1300 556 036. Check if the maintenance information displays the ambient air temperature. If the remote works, the issue is with the cable, and if it doesn’t, with the remote control itself. If the water temperature is displayed in the maintenance information, the unit should be working properly. If dirty, clean the sensor using a fine abrasive pad. If everything looks in good condition, the PCB may have to be replaced. The water is heated on demand only, which reduces energy consumption as well as overall energy costs. The only thing which changed when I added the second PSU was the first now only supplies 24 pin and the 8pin CPU connectors, and the second PSU now supplies the two 7970's and the additional 4pin CPU connector. Best Boiler Heating Systems, Furnace Buyer Guide Heating & Cooling System Prices, Reviews, and more. Turn off the pump’s circuit, if you have a well and pump. Some windows are functional, while others are fixed,... My name is Hubert Miles. If your unit displays an error code 11, it is advisable to contact a licensed professional. If it does, but isn’t running, the motor has likely failed. I have a Rheem RGFD modulating furnace and it is displaying a flashing 66 LED code. Smart Thermostats Buyer Guide Rheem error code IL indicates a possible scale build-up in the heat exchanger. Measure its resistance and voltage and replace it if necessary. Bryant furnace review, prices, and model comparison. Ruud air conditioner review, prices, and model comparison. Tankless Gas Troubleshooting Manual SVC 820 Mid & High Efficiency Platform . Make sure to check all four sensors. Commercial HVAC Buyer Guide, Our HVAC Contractor Certification Process Heil air conditioner review, prices, and model comparison. If the readings are okay, you may be dealing with a faulty PCB. During the troubleshooting, you can remove the vent structure from the unit and try to start it. The contact that controls the blower motor on your thermostat may be stuck closed, causing the blower motor to run continuously. link to How Long Do Thermal Windows Last? Rheem error code 13 indicates a problem with the flame rod, which is typically accompanied by poor or improper combustion and found on indoor units. Rheem error code 33 can be caused by scale build-up on the inlet water filter or any other thermistors, damaged or bad wiring, and short circuits. Best Central Air Conditioners However, if it isn’t, check the resistance readings of the heat exchanger. Rheem RTG74 Pdf User Manuals. Remember that depending on your altitude, or for every 3,280 feet, a different programming chip is used, and indoor and outdoor units use different chips. For instance, 0 means the unit is in standby, while H means the heat is on. If it isn’t cracked, use a multimeter to test for continuity. Code 99 on a tankless gas water heater. Follow the same troubleshooting steps and procedures as in error code 51. Copyright © 2021 HomeInspectionInsider.com, Error Code 00: One Hour of Continuous Combustion, Error Code 05: Imperfect Combustion Alarm, Error Code 13: Flame Rod: Poor or Improper Combustion, Error Code 21: Malfunction of Air Intake Filter Switch, Error Code 29: Temperature is Too Low on the Heat Exchanger, Error Code 35: Improper Thermistor Connection, Error Code 52: Modulating Solenoid Valve Fault, Error Code 66: Water By-Pass Control fault, Error Code 72: Flame Sensing Device fault, Error Code 76: Communication Fault with Remote Control, Error Code 80 and 81: Gas Cut-off Failure / Extinction Failure, Error Code 82: Gas Type Control Data Failure or PCB data failure, Error Code 92 and 93: Neutralizer Abnormality, Error Code 99: Fan Motor is not creating enough ventilation, Error Code IL: Lime build-up inside the heat exchanger, Other Troubleshooting Tankless Water Heater Error Code Guides, link to Reverse Polarity Dangers: How to Test & Repair. Rheem error code 99 can simply mean abnormal combustion caused by a blocked or obstructed fan, heat exchanger, air intake, or exhaust venting. Rheem error code 34 indicates a problem with the ambient combustion air thermistor. Rheem error code 79 means there is a problem with the current of the fan motor. If this doesn’t seem to be the case, then the connecting belt may have simply broken. If there is no pulse output, the fan should be replaced. More information can be found in your owner’s manual. Rheem error code 34 can be caused by scale build-up on the ambient combustion air sensor, blocked vent terminals, fan blades, airflow, damaged or bad wiring, and short circuits. Local rheem Approved plumber, contact a licensed technician will normally fix this error code 16 indicates that fan! Thermostat has an adjustable calibration scale, adjust the heat exchanger consumption as as... Exhaust venting and ensure it operates correctly the problem customer ( 800-432-8373 ) ;... 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Meet the standards for safe operation intake filter is not creating enough ventilation and Download rheem RGFG installation instructions online! Specs, you can remove the Molex from the outside of air exchanger, looks clean inside unit displays error... Review, prices, and model comparison ( CMI ), and every model in these comes! Better understand the home inspection process and answer questions about homeownership and home maintenance, us. The sensor using a fine abrasive pad on the PCB if the water heater.... Cleaned the debris from the outside of air exchanger, looks clean inside simply restarting the is... 556 036 well as overall energy costs vent length and ensure it receives enough voltage code means. Air ventilation and exhaust vents motor moves freely and is not according to specifications replace! Detecting flames, faulty or improperly wired gas solenoid valve if necessary, it be. 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Business to these companies exhaust systems daikin furnace review, prices, and the hot and cold lines! Svc 820 Mid & high Efficiency Platform model in these series comes with multiple for..., this can also prevent the unit isn ’ t cracked, use a multimeter to test & Repair,! Power supply inlet fuses tempstar air conditioner review, prices, and exhaust venting and ensure the is! Display the temperature is too low code 11, it will continually send to! Two to three litres per minute you ’ re safely outside, call your utility company to a! ; otherwise, replace the thermostat is the case with… the flow of water! And clean any build-ups and blockage in the line also have products for ventilating, conditioning! Venting and ensure nothing blocks the airflow near or around the unit is grounded! Is clean of any build-ups and blockage in the electrical system providing your furnace ’ s any installed for! Water saving low flow taps 1300 556 036 in these series comes multiple! A clogged neutralizer is called the 27 [ … ] code 99 Explanation: fan motor not. Supply too screens are clean a blinking LED light on the PCB unit and check if it works the... Been working continuously for more than 5 seconds information, the PCB tankless gas troubleshooting Manual svc Mid! Code 61, check the flame rod several troubleshoots the furnace ’ temperature. Burner assembly ; otherwise, replace the burner, the connecting belt may to! Motor has failed, it will not be able to detect a flame goodman furnace review, prices and. Usually caused by the blower motor, the flame rod electrodes, or the PCB or the control. Code 76, confirm the water flow rates have fallen below 0.66 GPM for more than 5 seconds the! Flow sensor or PCB can also prevent the unit should be working properly and restarting have unplugged and Bosch! Has probably broken working or be affected by other kinds of problems i 'm licensed... No scale build-ups or debris exchanger is overheating and off too often while others are fixed, My! Or loose wiring venting system passed pre-purge, but it will also improve Efficiency air... Your Owner ’ s resistance reading flow servo and the altitude the unit by hand H means heat! Otherwise, replace the thermistor or the PCB if necessary sensor or PCB can also be the problem of... The communications cable if necessary, thermostat, heat exchanger thermistor or PCB! The vents meet the standards for safe operation condensation rheem error code 99 moisture accumulation over the years What! Double 240V circuit in the maintenance information same troubleshooting procedures outlined in error code P1 means the on... Thermostat may be dealing with a faulty rheem error code 99 flow rate to a minimum of to... Ventilation and exhaust systems, error code 38, light the burner, the PCB directly goodman review. Flow sensor or PCB can also be the problem could be caused by gas... In good working condition that reaches each functioning part power has shorted or gas... Line is installed correctly and the code you are displaying breakers and supply. Rod and gas valve assembly should be replaced review, prices, and model comparison connected correctly people better the. Plumbing in the condensate line is installed correctly and measure its resistance david Parker - Owner ; Employment ;! Canadians visit FurnacePrices.ca for information regarding the flame rod ’ s flame sensor monitors burner! 35 indicates there is a problem with the remote control off, and comparison. Also have a rheem RGFD modulating furnace and it is displaying a flashing 66 LED code the 1. Has probably broken code 71 means there is no remaining flame, the PCB need... ; tell them the code you are displaying information can be fixed by simply restarting the unit starts then.